Penelope Howard

Senior Editor

Penelope Howard is the senior editor for TechPuddlle and holds a master's degree from the Yale University Graduate School of Journalism. She has also served in the editorial department of Newsweek magazine. Send her tips: [email protected]

How Implementing Contact Center Software Transforms Customer Service?

Software

Penelope Howard

Companies that leverage contact center software often experience a quantum leap in customer satisfaction. These systems, featuring advanced functionalities like smart call routing and…

What Is Reconciliation Software and How Can It Help Your Business?

Software

Penelope Howard

Reconciliation software is a type of software that helps organizations reconcile their financial data. This type of software typically helps organizations compare their financial…

Services You Should Know About if You’re Living or Working in Texas

News

Penelope Howard

If you’re living or working in Texas, there are a few essential services you should know about. From utility assistance to healthcare and more,…

How To Use the Internet to Find People

Technology

Penelope Howard

There are many reasons you may want to find someone online. Maybe you’ve lost touch with an old friend or are trying to find…

How To Reduce Noise for Optimal Studying at Home

News

Penelope Howard

Noises are undesirable sounds that can impair your ability to hear something you’re listening to or concentrate on a task. Animals, people, weather systems,…

A Step-by-Step Guide on How to Make a Website for Vehicle Sales

Technology

Penelope Howard

Selling products online is becoming the go-to for busy people around the world. People no longer base their opinions of your company on the…

How Advanced Analytics Is Used in Cyber Security

Technology

Penelope Howard

As data becomes more and more integral to the way that businesses function, so, too, does cybersecurity. This is because being able to protect…

Digital Rights Management Best Practices

Technology

Penelope Howard

Digital rights management (DRM) is the use of technologies and processes to guard copyrights for digital media. A management program includes the use of…